Refund policy

Refund & Replacement Policy

At Dwelling, each piece is thoughtfully curated and carefully produced to meet a high standard of quality and presentation.

Should your order arrive damaged, defective, or incorrectly fulfilled, please contact us within 7 days of delivery. Kindly include your order number and clear photographs of the issue, and our team will review the matter promptly.

Because many Dwelling pieces are produced specifically for each order, all sales are otherwise considered final. We are unable to accommodate returns due to a change of preference, incorrect size selection, or other circumstances unrelated to damage, defect, or fulfillment error.

Please note that subtle variations in color, tone, and finish may occur as a result of differences in screens, printing processes, and materials. These natural variations are not considered defects.

Once a shipment has been confirmed as delivered by the carrier, Dwelling cannot assume responsibility for packages that are subsequently lost, misplaced, or stolen.